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Pierce Manufacturing's Experienced Workforce on the Manufacturing Floor

You know Pierce Manufacturing as an industry-leading fire apparatus manufacturer that creates custom fire trucks for departments across the world. The secret to this success is happening behind the scenes.

Yes, Pierce builds custom fire trucks, but the people behind the trucks — our experienced workforce — is quite a remarkable group of people, including:

  • 3,000+ employees
  • An average of 12 years of experience per employee
  • Over a quarter of the workforce with 20+ years of experience
  • 200+ engineers on staff
  • Manufacturing facilities and teams located in Appleton, WI, Bradenton, FL, and Clearwater, FL

At Pierce, the experienced workforce brings passion and extensive knowledge to the job every day. That translates into the superior products and exceptional customer service you’ve come to expect from Pierce.

Learn more about why having an experienced fire apparatus manufacturing team helps you get the most out of your investment below.

Why An Experienced Workforce Matters in Apparatus Manufacturing

Pierce delivers experience and quality through every step of the fire apparatus manufacturing process, and here are just a few reasons why an experienced workforce matters at top apparatus manufacturing companies.

Knowledge of Fire Apparatus and Available Customizations

Fire apparatus customizations start with experienced team members who understand every aspect of fire apparatus. Pierce employee shown standing in front of fire apparatus with controls in hand

When you walk the manufacturing floor at Pierce, you will meet team members who know every product specification and every aspect of fire apparatus. From subject matter experts who can tell you intricate details about aerial configurations, to service technicians who understand the vast possibilities available for pumps in cold weather climates — the manufacturing employees at Pierce live and breathe fire trucks.

This plethora of knowledge comes with time and great appreciation for the subject matter. Every fire truck is not just an order, it’s a critical apparatus that supports men and women in the fire service.

Nicole Riggles, a product coordinator with 20 years of experience, knows this first hand.

“When we walk the manufacturing floor with customers, firefighters are often asking questions,” says Nicole. “When this happens, the manufacturing team stops what they are doing to speak directly with the customer, explaining the process and answering questions through their expertise.”

Drawing from years of experience and historical success also helps support fire apparatus customizations. In fact, this experience drives conversations and brings forth opportunities for options that a fire department may not have even considered.

“Pierce is at the forefront of quality, safety, and innovation,” states Sam Krings, Aerial Test Technician with 17 years of experience. “With experience and attention to detail, Pierce keeps firefighters safe and fire departments running.”

Hands-On Time With Fire Apparatus

Spending time working on fire apparatus, day in and day out for years gives Pierce team members a genuine appreciation for the daily rigors that apparatus face.

Manufacturing employees at Pierce doing maintenance under the Pierce fire truck. Employees have real-life experience working and responding with fire apparatus in the field

“The work we do each day is supporting firefighters and their departments,” states Shane Backhaus, Senior Human Resources Manager with six years of experience. “We are helping to build safer communities, and most importantly, bringing brave men and women home safely every day.”

Part of what makes working with Pierce so unique is that many employees themselves are current or retired firefighters or have a family member in the field of service. As such, Pierce employees often have hands-on experience working with fire apparatus and first-hand understanding of the struggles that firefighters face on the job. Having a workforce that understands the demands of being a firefighter means that great value is placed on creating a product that is reliable, safe, and crafted with the utmost care.

Experience Improves Manufacturing Quality

A busy fire truck manufacturing facility is buzzing with experienced team members working on fire apparatus and fulfilling customer needs

Experience improves quality — this rings true in any career but is especially apparent in manufacturing.

Pierce has been in business for more than 105 years, giving employees a great deal of historical experience and expertise to draw from. And working collaboratively to pass knowledge from employee to employee is part of the culture.

“At Pierce, the quality is second to none, it’s really the culture here,” says Mike Bonikowske, Service Technician with 33 years of experience. “This culture was passed down to me by the employees before me, and I now pass this down to the team I work with. Nothing moves forward here that isn’t right, that isn’t the best it can be. That is how we maintain the ‘Pierce Way’ of doing things.”


Experience makes superior apparatus knowledge and production quality possible. Do you want to join the Pierce team? Learn more now about available Pierce Manufacturing jobs.

How Does an Experienced Workforce Help Customers?

Having an experienced workforce on the manufacturing floors ensures a knowledge-based and personalized experience for customers, including:

  • As a top manufacturing company, Pierce Manufacturing uses the voice of the customer to drive employee passionGreat Depth of Knowledge. Pierce team members have seen it all, and employees work with each fire department to understand the custom features that can enhance your needs. Moreover, the talented workforce uses historical experience to draw parallels to your concerns and pull forth opportunities for improved customization.
  • Manufacturing by Region. When you choose to work with Pierce, you’ll be paired with a manufacturing team who knows your geographic region. This means your manufacturing team has a greater depth of knowledge of your climate, terrain, bylaws, and regulations, and it equips Pierce employees to provide you with additional guidance as you select the appropriate customizations to fit your needs.
  • Voice of Customer Drives Passion. At Pierce, each custom apparatus matches the unique needs of a fire department, and this is all driven by the voice of the customer. The Pierce team brings their expertise to the table, but it’s your unique needs that drive innovation and design.

Why Should You Consider a Career at Pierce Manufacturing?

Why should you consider working at Pierce Manufacturing? Pierce employees say it best.

“Pierce has created an environment where respect, hard work and the customer come first,” says Jason. “There is plenty of room for growth and opportunities, and we are always working together to improve and innovate.”

“If you want to work at a great company with great people and build products that make a difference in this world,” states Mike. “Come be part of our family here at Pierce.”

“The potential that exists at Pierce is fantastic,” added Nicole. “The ability to excel and innovate when the industry calls for something different is what we do here at Pierce. And, you get to work with fire trucks!”

“The camaraderie and brotherhood that everybody has here is just one reason why Pierce is a great place to work,” says Sam. “We all help one another to do the best work we can for our customers because we want to make sure everybody in the fire service comes home safely.”
Pierce Manufacturing jobs are available now. Pictured here is an employee working for Pierce Manufacturing sitting at his desk, smiling at the camera. At Pierce, you’re part of a family.
Pierce employees agree that they are fortunate to work directly with firefighters every day. It would be an honor to help you and your department realize your custom apparatus dreams, so please contact us to learn more about how Pierce can help.

Learn more about Pierce Manufacturing jobs, now.

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Topics: Customers, Manufacturing, Fire Industry

About Pierce Manufacturing
Pierce Manufacturing Inc., an Oshkosh Corporation [NYSE: OSK] business, is the leading North American manufacturer of custom fire apparatus. Products include custom and commercial pumpers, aerials, rescue trucks, wildland trucks, mini pumpers, and homeland security apparatus. In addition, Pierce designs its own foam systems and was the first company to introduce frontal airbags and the Side Roll Protection system to fire apparatus. To learn more about Pierce, visit

About Oshkosh Corporation

At Oshkosh (NYSE: OSK), we make innovative, mission-critical equipment to help everyday heroes advance communities around the world. Headquartered in Wisconsin, Oshkosh Corporation employs approximately 17,000 team members worldwide, all united behind a common purpose: to make a difference in people’s lives. Oshkosh products can be found in more than 150 countries under the brands of JLG®, Hinowa, Power Towers, Pierce®, MAXIMETAL, Oshkosh® Defense, McNeilus®, IMT®, Jerr-Dan®, Frontline™ Communications, Oshkosh® Airport Products, Oshkosh AeroTech™ and Pratt Miller. For more information, visit

®, ™ All brand names referred to in this news release are trademarks of Oshkosh Corporation or its subsidiary companies.

Forward Looking Statements

This news release contains statements that the Company believes to be “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact, including, without limitation, statements regarding the Company’s future financial position, business strategy, targets, projected sales, costs, earnings, capital expenditures, debt levels and cash flows, and plans and objectives of management for future operations, are forward-looking statements. When used in this news release, words such as “may,” “will,” “expect,” “intend,” “estimate,” “anticipate,” “believe,” “should,” “project” or “plan” or the negative thereof or variations thereon or similar terminology are generally intended to identify forward-looking statements. These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties, assumptions and other factors, some of which are beyond the Company’s control, which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. These factors include the Company's ability to successfully integrate the AeroTech acquisition and to realize the anticipated benefits associated with the same; the risks associated with international operations and sales, including compliance with the Foreign Corrupt Practices Act;  the Company’s ability to comply with complex laws and regulations applicable to U.S. government contractors; cybersecurity risks and costs of defending against, mitigating and responding to data security threats and breaches impacting the Company; the Company’s ability to successfully identify, complete and integrate other acquisitions and to realize the anticipated benefits associated with the same; and risks related to the Company’s ability to successfully execute on its strategic road map and meet its long-term financial goals. Additional information concerning these and other factors is contained in the Company’s filings with the Securities and Exchange Commission. All forward-looking statements speak only as of the date of this news release. The Company assumes no obligation, and disclaims any obligation, to update information contained in this news release. Investors should be aware that the Company may not update such information until the Company’s next quarterly earnings conference call, if at all.

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